Everyone is rushing to do their duties in this most energetic and fast world. So most of the families are adopted into ready to eat system. The on-demand food delivery app will support this system by delivering the food to the doorstep. Buying food and having them delivered to your home or office has been developing for a few years, and it has expressed its growth during emergencies and pandemics.
To create a unique Food delivery app for your food business, you must want to learn or gain knowledge about the necessary features of an on-demand food delivery app. The following are the top features of the food delivery app. This article will tell you a quick overview of the necessary features of a food delivery app.
Features of Food Delivery App
The idea of food delivery has been around for some time. Still, the entire business of delivering food has become more significant than ever. As a food delivery business, you may want to up the gameplay by developing a robust food delivery app like Uber Eats or GrubHub. To boost your efforts, here are some necessary features of on-demand food delivery app development. Let’s jump in!
1. On-Demand Food delivery App Push Notification
With the quick growth of online food ordering, it’s reasonable to have many food delivery apps on your mobile. Sending push notifications is a good way to gain visibility and remain ahead of your competitors. Then, it helps businesses in keeping in touch with their customers. These notifications can be used to send different types of information, including discounts, and special offers.
Another thing to keep in mind in your on-demand food delivery app is that your notifications should give value to customers instead of just being a sales pitch. Try to manage push notifications in such a procedure that they support the considerable growth of your business app. Report promising consumers about discounts, and special deals regularly. As a result, you can directly attract a customer’s attention and engage them this way.
2. Providing Contact details of the Delivery Person
Let us assume the customer has made an order and paid for it. You might need to provide the consumer with the delivery person’s contact details. Respectively, the function allows consumers to contact the delivery person and track their orders.
3. Discount/Rewards and Cashback.
Discounts/Rewards and cashback are highly effective ways to catch new users to your food delivery app. Therefore, to stay clients interested, you should give free discounts regularly. It’s very important to attract available customers to bring brand awareness. This is why big organizations place more attention on their reward points. Respectively, Starbucks, for example, saw an 80 percent improvement in sales after introducing loyalty programs.
4. GPS Tracking
GPS tracking is one of the necessary features of food delivery apps that permit customers to track the location of their food in real time. The goal of GPS is to provide two-way tracking as well as functioning. It uses to recognize the user’s location to deliver the food. And once the address is verified, users can easily track the movement of the delivery personnel.
Popular food delivery apps are using real-time GPS tracking to provide the best experience to customers. Some excellent APIs for this feature consists of Google Maps, MapKit, and Waze’s Navigation.
5. Payment Gateway
From a business owner’s point of view, payments play a vital role in every business. Still, it’s the final step in order placement, customers have the freedom to cancel the order if they face any minor/major issue. Few don’t even try again. So, to form the payment procedure highly productive and straightforwardly, a customer should have all the payment methods listed in the on-demand food delivery app.
You can use any available payment gateways or mobile wallet services, such as Google Wallet, Apple Pay, iOS Paypal account, Mastercard, Credit/Debit Card, Internet Banking, and Cash On Delivery (COD) methods. Therefore, a similar page can also be used to give promotional or discount code usage.
6. Reviews & Ratings
Reviews and ratings are a trusted and best way for businesses to know how customers react to their food delivery apps. If your app is rated good, then the chances are high that more people will prefer visiting your app. Therefore, including a feedback portal would support your business get immediate and fast bites of knowledge to get insights into what changes to be made in your food delivery app in the future for a great customer experience.
7. Search Filters
Customers will prize the comfort and time savings that a complex search feature with a number of criteria may give as You have the freedom to search out the restaurant you want by downloading a restaurant ordering or delivery app. respectively, users should search for items based on early delivery, nearer distances, or even menu choices, which differs from place to More is needed for an app for a single restaurant or chain.
8. Order Placement
Most people wish to order online because the order placement process is fast and simple. It is only workable if you have created your On-demand food delivery app to be user-friendly. Food delivery apps must have a perfect user interface (UI) design. A user interface is a very important part of the app over which users communicate with the delivery app and order services.
The users should be able to examine and find what they require effectively. If the UI takes some time to load, the user experience will be damaged. It is considered a major component of the app for its progress. It must load all the essentials fastly for a better user experience with better app engagement and conversion rate.
9. QR Codes
QR codes can be an important addition to online food delivery apps. Most of the customers can do with them, like immediately scanning the menu to order their meal and smoothly making payments. Customers can also utilize these QR codes to share their referral codes with friends, relatives, or on social media.
10. Order History
Assume you ordered a meal from a restaurant that you enjoyed a lot. After a few weeks, you wish to order the same meal again. You need not search for the name of the restaurant or food, instead of that, you can use your order history to order the same food again. For that reason, the order history feature is very effective. customers can revisit their previous orders and place their food orders again.
11. Search filters
The main thing is that customers searching for the right restaurant and food leads to spending nearly an hour on the app. For that reason, you need to include smart search filters so they can simply search for restaurants and place their order. You can provide some search filters like delivery time, cuisines, location, views, and ratings in your food delivery app.
12. Geofencing
One of the top most general problems that customers face with online on-demand food delivery apps is that their order is not delivered on time, and the food gets cold by the duration it arrives at their doorstep.
The geofencing feature fixes this issue by predicting the calculated delivery time and assure fresh food arrives on customers’ doorstep. With geofencing, you can also tell customers if there’s a crowd at the restaurant and you can’t able to provide their order right now. Then, you’ll successfully handle their expectations and assure you don’t put a finish on them the wrong way.
Conclusion
The food delivery business has very strong growth. The food delivery app is the backbone of the food business to reach out to a wide range of customers. If you are seeking for right agency or company to guide you through the app development process, contact us at info@oddappsclone.com.
We, at Oddappsclone, understand every unique business requirement. We can help you in creating a successful on-demand food delivery app.
