Computers and Technology

Salesforce Integration: 6 Things You Need to Know Before Doing It

Most enterprise-level applications need to work with other programs used by the same organization. Depending on the need, these integrations usually take into account different layers, such as Data, Business Logic, Presentation, and Security. This lets businesses reach higher levels of consistency, productivity, and quality in their operations. When you adopt Salesforce, you usually have to connect it to other applications. Even though every Salesforce integration is different, developers still need to think about some basic issues and requirements before the integration. In this blog, we’ll talk about a few things you should know before you connect Salesforce to anything else. 

1. How Often Information Changes 

How often should data move between Salesforce and the proposed framework? Ask yourself this simple question and write down the answer. First, you need to layout the information that is needed to move from one framework to the next. After you know what you need to change, you should focus on the path of development. In the end, you have to think about how often data is moved. 

2. API Limits Come to Mind 

With Salesforce’s API, there are limits on how much information can be moved in 24 hours. You should have these kinds of limits in mind when you think about basic integration between Salesforce and other outside frameworks. To avoid failures and pointless frustrations, you should finish the research you started earlier and report the cutoff points. This will make the planning process easier and help you set goals that are reasonable and doable. 

3. Frequency of the Integration Runtimes 

As you may know, Salesforce is a multi-tenant platform, and there are representative breaking points set up by the platform to make sure that no single Salesforce organization uses up all the shared resources. When you know how often the coordination needs to run, you can plan ahead and avoid hitting API limits. Before asking this question, you must know as much as possible about your day-to-day Salesforce API. There are different breaking points in each version of Salesforce. Be careful with incorporation that go on forever. Continuous reconciliations can be hard to keep out of API limits, so they should probably only be used when there is no other option. 

4. What Kind of Integration is it 

Salesforce should be able to work with different frameworks in two important ways: through constant integration or group coordination. When the records are updated, the continuous combination is taken into account. Again, bunch combination takes place during breaks that don’t start right away. You should probably figure out what kind of Salesforce integration services you are working on and then write it down. 

In the end, the final results will depend on the kind of combination that was thought about. If you don’t pay attention to that, it could lead to huge problems. Interestingly, you should also be careful not to mix up constant coordination with simple information import and export from Salesforce. When a lot of information is exported at once, it only gives bits of information right away. Some of the applications probably won’t be in sync with the changes that are happening. Having that as your top goal will push you to deal with things and reach your integration goals. 

5. Pertinent Information and Budgets  

You will have to find out if your company is ready to keep spending money on upgrades as they come out. This is because most of the time, the integration is finished just in time for one of the frameworks to be updated, which causes a whole new set of bugs. You probably already know that Salesforce releases updates three times a year, and many other products are also made to work with updates by default. 

6. Support 

When something goes wrong with your integration system, you need to know who will be available to help you figure out what’s wrong. One of my friends told me that he is working on a project with a very complicated process for putting things together. There are always a number of error messages about problems with the integrations. Sometimes, the problem gets fixed itself the next time the work is done. Other times, it needs human help and research. 

Before you finish an integration project, you should know a lot about the customer support system that is available to you from the professionals or the product that is providing the solution. Because a failed integration can cost your office a good client and money, and because it usually takes an outside source to figure out what went wrong, you should set up an administrative level understanding that will make sure the problem is fixed. 


There are a lot of benefits to integrating your technology systems, and it may be very rewarding to see how much more efficient your business becomes as a result. The ultimate goal of integration is to help you solve a problem or reach a goal. If your integration isn’t right, you’ll never come close to reaching those goals. In the end, you might want to work with an experienced Salesforce solutions partner to make sure that your apps send the right data to each other at the right time. A failed DIY integration can cost your business much more than a successful integration services provider, so don’t be afraid to talk to an expert if you don’t know where to start. I hope this blog post has helped you understand more about how Salesforce integration works. Best wishes for your integration. 

Pratik Mistry

I am Pratik Mistry, a rare mix of technologist and vice president in sales at Radixweb. My passion lies is in helping companies to grow revenues by delivering top notch custom software development solutions and build value-based partnerships. When not driving high-impact go to market strategies, I love to try new cuisines and going to the movies.

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