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Microsoft Dynamics GP Offshore Remote Support – Overview

As you possibly heard, in September 2005 Microsoft strategically renamed its ERP packages: Microsoft Great Plains into Microsoft Dynamics GP, Microsoft Navision into Microsoft Dynamics NAV, Microsoft Axapta into Microsoft Dynamics AX, Microsoft CRM into Microsoft Dynamics CRM, Microsoft Solomon into Microsoft Dynamics SL.

As so-referred to as Project Green is rolling out – you must expect extra common sense to be transferred into Microsoft Business Portal, and into Microsoft Outlook (presently Microsoft CRM has outlook purchaser and Microsoft Small Business Accounting allows you to generate invoices in Outlook immediately, plus promote contacts from Outlook to SBA).

As we see and expect new excessive-tech and commercial enterprise structures marketplace developments – remote and offshore assist can be taking sizeable market percentage in 2006-2010.  Microsoft occasion plans to have special partnership fashions for BPO (Business Processes Outsourcing) companions, who will input your AP/AR files into the system and prepare to report for you.

In this small article we’ll bear in mind the options and directions of Microsoft Great Plains offshore remote support:

Technical Feasibility.  As we’re looking the parade of far off net-based totally technologies: Terminal Services, Citrix, Web Sessions, Skype, PCAnywhere, Vonage/VOIP (with US-based cellphone numbers, bodily placed offshore), we suppose that this is only a count of time (permit’s supply it 5 years – as much as 2010) whilst consultant using to the consumer bodily place/workplace will go to history

Time Zones.  Well – yes – you’re proper. Vastasys  Other countries are positioned in different time zones, especially Great Plains authorities in the Philippines (bear in mind Match Data Great Plains Project Accounting?).  The Philippines and India are nearly 12 hours away from the USA.  However South America is set at the equal time belt – Brazil, Argentina, Uruguay, Mexico – these are probable smaller clusters of offshore & BPO corporations, however, the advantage of the time sector is apparent

Pure Offshore vs. Local Consulting.  Again – the choice is yours – in our opinion pure offshore isn’t the great choice – offshore consultants and developers must be additionally skilled in serving customers face-to-face, this means – they have to have a nearby consulting practice of their neighborhood countries.

Dexterity, VBA, Web Services.  Here we’re coming right down to IT people – in our opinion, the great offshore task is Microsoft Dexterity (or Great Plain Dexterity) software program development

Lovely Islands.  If you are in Bermuda, Bahamas, Puerto Rico, Jamaica, Palau, Fiji, Tahiti – you’re probably underserved and must overpay to specialists flying from Miami, Manila, Paris, Chicago, NY, LA.  The equal must be told approximately USA/Canada rural communities

ERP Historical Trend.  Well, if you stake on Microsoft Business Solutions – you continue to might have a legacy of merchandise: IBM Lotus Notes Domino, Oracle Financials/Applications/E-Business Suite, SAP, PeopleSoft, JDEdwards, Accpac, Siebel, SalesLogix.  You would possibly want integration, information conversion, customization, and heterogeneous reporting.  Again – in our opinion, you must don’t forget budget offshore solution for those builders-time consuming initiatives

Brazil – growing big name of offshore software improvement.  Usually, offshore improvement is attributed to India – in our opinion Brazil has the same or better possibilities – in Brazil we’ve got Microsoft Navision, CRM, and Axapta clients.  From Brazil, we will serve you Portuguese (mainland Portugal) and Spanish (Spain-Madrid-Barcelona-Malaga-Bilbao, Mexico, Peru, Bolivia, Chile, Argentina, Costa Rica, Salvador, Nicaragua, Guatemala, Panama, Beliz)

BPO.  Currently, we provide these services from India.  We have investments in our Indian subsidiary and it’s miles strategic for the BPO market

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