The QuickBooks software program is one of the eminent accounting suites in use by various business corporations nowadays. It caters to multiple segments from small & medium businesses to job-working candidates who can now avail all the facilities and perks of QuickBooks. It has several features such as point of sale (POS), accepting business payments and paying scheduled liabilities, etc. However, users might counter numerous software bugs when working in QuickBooks causing downtimes now and then. “QuickBooks has stopped working” error code occurs into action when the user is opening the QuickBooks application. It could mainly occur as a result of a corrupt or missing QBWUSER.INI file in QuickBooks creating havoc. However, there could be a host of other reasons, additionally, it could be fixed using solutions which are provided in the blog.
On the other hand, the “QuickBooks Error 1904” error can appear anytime on the screen. You can rectify it by taking certain necessary actions. However, if you need assistance, call toll-free for technical advice.
Recommended to Read: QuickBooks Error 1603
Reasons behind the error “QuickBooks has stopped working”
- A missing, faulty, or corrupted QuickBooks file (QBWUSER.INI)
- Some of the Windows components are deeply affected which might be the result of an external malicious attack.
- The QuickBooks installation files have been partially installed or corrupted.
- Some of the company files have names longer than supported strings of character allowed.
Preventive remedies to obviate the error “QuickBooks has stopped working”
Solution: Make changes to the QBWUSER.INI file name
- Quit the ‘QuickBooks Desktop application.
- Go to the desktop.
- From here, navigate to the folder path where the QBWUSER.INI file is stored.
- The file could be hidden; it is suggested that the user follows the below steps to enable the hidden files to show in the folder.
- Go to ‘Start Menu or press ‘Windows key’.
- Type ‘Windows Explorer.
- Right-click on the ‘Windows Explorer’ icon in the search results and select ‘Open’ from the drop-down menu.
- The Windows Explorer appears on screen shortly.
- Go to ‘View’.
- Choose ‘Options’.
- Click on ‘Change Folder and Search’.
- Locate and click on the ‘View’ tab.
- Navigate to ‘Advanced Settings’.
- Choose to ‘Show Hidden Files, Folders and Drives.
- Click on the ‘OK’ button to save the changes.
- Go back to the QBWUSER.INI file.
- Now, using a mouse, right-click on QBWUSER.INI and select ‘Rename’ from the drop-down menu.
- Add ‘.OLD’ to the file name extension as a suffix. Instance: QBWUSER.INI.OLD.
- Reboot PC to save changes and make the changes come into effect.
If the above solution doesn’t work for you, go to QuickBooks Tool Hub utility and run the QuickBooks Install Diagnostic Tool to check for and repair any troubles with the QuickBooks installation.
Here, we come to the ending of the blog about the topic “QuickBooks has stopped working” with the hope that the above post will provide our users with sufficient information to determine and obviate the error using the self-help guide. We believe that all our user’s queries were addressed promptly. Notwithstanding, if you have an additional relevant query regarding the error, call on the toll-free number for a bit of better technical advice.
