Some large corporations, such as Amazon and eBay had little cooperation with Parcel delivery services but still they decided to go further – these companies created their own applications for delivery from their restaurants.
The same service format works well with food delivery when the user knows exactly what and where he wants to order. Then he immediately opens McDonald’s and adds a Big Mac to the basket. But it’s much more fun to have a wide variety of restaurants in the app, right?
How to create a shipping app that makes money?
There are several monetization strategies that both large companies and small parcel delivery offerings use. Let’s dwell on the 3 most popular methods:
Commission
Parcel delivery services often charge eCommerce sites a percentage for delivering the parcels to their customers. For example, most parcel delivery apps receive up to 10% of the value of each order and strictly prohibit price increases to cover those costs.
A large commission can be fatal for small restaurants, and so that they do not go away from you to competitors, we recommend supporting your local business and taking into account the interests of all parties. For example, you can take a small commission from restaurants and make money on other sources of income in your app.
Paid delivery
Unlike the previous option, customers here pay to have the orders delivered right to the front door. All applications are arranged in different ways: food delivery apps take a little – from $ 0.49, like UberEats, and from 49 rubles. like Yandex. Food and someone asks to pay an additional 30% of the order value, like Swiggy.
Some delivery apps have a fixed shipping cost, while others calculate the final price depending on the delivery area, demand, and order amount. Despite the stability of this monetization method, making a fortune only on paid delivery is difficult. We recommend you consider using an innovative on-demand parcel delivery software that suits your business model.
Advertising
It is another way for delivery apps to make money. You probably immediately thought of pop-ups that force something unrelated to food. This is not true! Almost every delivery app has a home page listing recommended restaurants. We tell you a big secret, they got there for a reason, and paid the application for advertising. This works in two directions – restaurants get customers, and the app gets profit.
How to create a delivery application?
If you are starting a parcel delivery business and wondering how to do parcel delivery app development, our advice is to avoid focusing on one source of income and use multiple monetization strategies.
After surveying all strategies and discussing the result with the team, you can start working on the first version of the delivery service. Most companies create separate apps for customers, restaurants and couriers, as well as for different operating systems – iOS and Android.
But don’t be intimidated by so many apps! Instead of 6 different applications, we suggest assembling only 3 or even one with three different interfaces using ReactNative. We carefully discuss different options with clients and find a solution that is convenient for everyone to build an on-demand delivery app. Based on our previous experience, we have compiled a list of key features,
Client application
- Registration / login page. How to create a shipping application without a registration form? Of course not. Just make sure you don’t make it too long – in our experience, users don’t want to spend more than 3 minutes filling out fields.
- Restaurant catalog with search bar, filters and ratings.
- Selectable payment options – credit / debit card, ApplePay, GooglePay or cash to courier.
- Place of delivery. Two elements are needed here – the ability to place a pin on the map (plus, integration with GoogleMaps) and enter the address in the search bar, and then choose from the proposed options.
- Chat with courier or customer service to provide shipping instructions or feedback.
- Push notifications to keep customers informed of their order. Also, using push notifications, you can send users promotional codes to return them to the app and increase the retention rate (CRR).
- History of orders.
Courier app
- Registration form (not long!).
- An up-to-date database of orders where you can choose.
- The delivery status of the order, for example, ” ready to pick up at the restaurant ” , ” on the way ” , ” delivered ” .
- Order history to see completed orders and payments.
Restaurant app
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- Administrative panel for managing orders.
- Push notifications to inform couriers about the readiness of the order.
- Checkout, where you can knock out a check and send it to the user.
